Who we are
Our website address is: https://howlisticpets.co.za.
What personal data we collect and why we collect it
Contact forms
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
We use Google Analytics to see how how users use our website. We do not share your data with any other parties.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your contact information
If you would like to get in contact with us, you can send an email to info@howlisticpets.co.za
Additional information
How we protect your data
We use Wordfence security to protect our website and our web developer does regular security checks. Access to users information is limited to only the site Admin and our web developer.
We do collect your IP address for the purpose of securing the site, we do not use the data for any marketing or other purposes.
What data breach procedures we have in place
In the case of a data breach we will inform all our clients. A thorough site audit will be done and will inform any parties that has been affected.
What third parties we receive data from
We do not receive any data from third parties
Industry regulatory disclosure requirements
POPIA
When you place an order we use your Name, surname, contact details and address for the sole purpose of completing the delivery. We do not sell or use your information for third party marketing.
We will use your email address for important communications such as, but not limited to, suppliers closing, product discontinuation or end of year communication
We use the telephone numbers supplied to communicate delays in delivery, to reschedule delivery or to let you know we are at the delivery address should we not be able to get a response from a door bell or knocking.
We keep your data for 1 year after the last time you use our service, should you want your data deleted from our databases, please mail us at info@howlisticpets.co.za and we will be in contact to facilitate. We may require further information to confirm and delete your data.